Corporate Membership
As an ICSRM Corporate Member, you are demonstrating a commitment to the professional development of your workforce, empowering them to thrive while enhancing your organization's service delivery excellence.
ICSRM Corporate Member
If you’re committed to your employees’ professional development, join us as a Corporate Member and gain access to tools and resources designed to enhance your customer service and relationship management capabilities.
We will work with your organization to enhance your customer service or contact center strategies, optimize relationship management, and develop the skills, talent, and capabilities within your workforce. Whether you aim to refine your employees' expertise, attract fresh talent, or invest in key service areas, we’re here to support your goals.
In addition to a wealth of digital resources developed and maintained by ICSRM, becoming a Corporate Member grants you access to a dedicated Partnership Relationship Manager. They will collaborate with you to assess your needs and ensure you maximize the benefits of your membership with ICSRM.
A dedicated Partnership Relationship Manager (PRM) who will work with you proactively to enhance your customer experience strategies.
Use of our 'ICSRM Corporate Member' badge.
A digital certificate, valid for three years.
A wide range of digital tools and resources.
25% discount on your teams certification exam fee, bringing their career progression and professional recognition to the forefront.
Complimentary tickets to selected ICSRM conferences.
Opportunity to share your knowledge and experience to help drive the future of the profession.
Corporate Membership
Demonstrating a commitment to the professional development of your workforce, empowering them to excel while enhancing your organization's service excellence and customer engagement.
Your dedicated Partnership Relationship Manager
As a Corporate Member you’ll have a Partnership Relationship Manager (PRM). You will have regular meetings with your PRM who will:
Act as a consultant to enhance your customer service and relationship management capacity and capability.
Understand your ongoing business needs and match our resources appropriately.
Assist in raising awareness of our resources within your customer service and relationship management community.
Introduce you and your team to other members of staff at our head office, other Corporate Members, our volunteers and professionals in the wider community.
Keep you up to date with what’s going on at ICSRM and the wider profession.
Support you through the Corporate Accreditation process.