ICSRM for businesses
From evidence-based business accreditation, to upskilling your team and enhancing your customer service and relationship management capabilities, we are here to support your growth.
Partner with ICSRM
ICSRM offers three main pathways for corporate partners: Membership, Learning & Certification. Each pathway is designed to support different aspects of customer service education, professional development, and the standardization of customer service operations, ensuring your organization can enhance service excellence and achieve sustainable growth.
We'll partner with you to elevate your customer service and relationship management function. By developing the capability, impact, and credibility of your teams, we empower them to drive business growth. We also work with you to set new standards for your organization.
Our Corporate Partnership Programme is designed for organizations committed to advancing their customer service and relationship management capabilities. It connects you to a professional community, fosters shared learning, and aligns your organization with the leading authority in customer service excellence.
Through our Corporate Membership Programme, we help businesses enhance their customer service and relationship management operations, providing exclusive opportunities to access industry-leading insights and connect directly with key decision-makers in your target market.
Through our Corporate Learning Programme, we provide a range of learning solutions—from defining the essential customer service and relationship management skills your organization needs to delivering tailored training programs for your employees, no matter where they are in the world.
Through our Corporate Certification Programme, your organization not only demonstrates a steadfast commitment to your employees and your business but also embarks on a dedicated journey towards achieving and upholding excellence in customer service delivery.
Partnership Pathways
Corporate Membership
Empower your employees with the tools and resources they need to excel through our Corporate Membership. This exclusive membership gives your organisation the opportunity to get unique access to all our services, a raft of added value benefits and a wealth of experience and expertise.
Find out moreCorporate Learning
Whether your customer service and relationship management functions are handled in-house or through external partners, our expertise, insights, and strategic approach will help you objectively assess your strengths and identify areas for growth—regardless of your team's size or the scale of your ambitions.
Find out moreCorporate Certification
Certification can be a game-changer for organizations. In today’s competitive business landscape, it serves as a powerful tool to differentiate your organization and drive long-term success. With ICSRM’s organizational certifications, you can cultivate a culture of service and contact center excellence.
Find out more